feature-request

Booking rules in anny can be used to restrict how many bookings your users are allowed to make for a certain period of time. The settings for these rules were located in different places, depending on whether these rules should apply to a resource, a group or the entire organization. For example, the rule that a resource may only be booked once a day by a user was defined in the resource settings.To ensure that you still have a perfect overview of your booking rules, you can now find all booking rules in one central place in the account settings. Here you can set the maximum number of bookings per user, which time window is considered and whether this rule should apply to all bookings or only to certain resources, resource groups or categories, services or service groups.We have also enhanced the booking rules with useful functions to give you even more flexibility: 🚧 Restrict your rules to individual user groupsYou now also have the option of excluding individual users or entire domains from a rule, or specifying that the rule should only apply to a certain person or customer group. ⚠️ Individual error messagesYou can now also display individual error messages for your users if they want to make a booking but are not allowed to do so by a rule. This provides them with direct feedback, which saves you questions. ⛔️ Prevent certain users from being able to book (blacklist)You may want to exclude a certain group of users from being able to book. Whether it's customers who often don't show up for their appointments or students who have not behaved correctly. You can now exclude them from making bookings via the rules and thus keep a so-called blacklist.

Booking rules in anny can be used to restrict how many bookings your users are allowed to make for a certain period of time. The settings for these rules were located in different places, depending on whether these rules should apply to a resource, a group or the entire organization.  For example, the rule that a resource may only be booked once a day by a user was defined in the resource settings.To ensure that you still have a perfect overview of your booking rules, you can now find all booking rules in one central place in the account settings. Here you can set the maximum number of bookings per user, which time window is considered and whether this rule should apply to all bookings or only to certain resources, resource groups or categories, services or service groups.We have also enhanced the booking rules with useful functions to give you even more flexibility: 🚧 Restrict your rules to individual user groups You now also have the option of excluding individual users or entire domains from a rule, or specifying that the rule should only apply to a certain person or customer group. ⚠️ Individual error messages You can now also display individual error messages for your users if they want to make a booking but are not allowed to do so by a rule. This provides them with direct feedback, which saves you questions. ⛔️ Prevent certain users from being able to book (blacklist) You may want to exclude a certain group of users from being able to book. Whether it's customers who often don't show up for their appointments or students who have not behaved correctly. You can now exclude them from making bookings via the rules and thus keep a so-called blacklist.<img src="https://vault.featureos.app/uploads/attachment/upload/thumb-07159425b35721ae8ade0a40af96fc9e.png" data-size="auto">

New Feature

Improvements

All booking rules in one central location

✅ Completed

EN: In business practice, it can happen that individual customers are blocked for appointment bookings. As, for example, with overdue invoice items or with negative incidents. A field "Block customer" (Yes/No) in the "Customer Data" would remedy this. If a customer is blocked, an error message will appear when booking appointments with this e-mail address.<hr>DE: In der Geschäftspraxis kann es vorkommen, dass einzelne Kunden für Terminbuchungen gesperrt werden. Wie z.B. bei überfälligen Rechnungsposten oder bei negativen Vorkommnissen. Ein Feld “Kunde sperren” (Ja/Nein) in den “Kundendaten” würde hierfür Abhilfe schaffen. Ist ein Kunde gesperrt, würde bei der Terminbuchung mit dieser E-Mailadresse eine Fehlermeldung erscheinen.

EN: In business practice, it can happen that individual customers are blocked for appointment bookings. As, for example, with overdue invoice items or with negative incidents. A field "Block customer" (Yes/No) in the "Customer Data" would remedy this.If a customer is blocked, an error message will appear when booking appointments with this e-mail address.DE: In der Geschäftspraxis kann es vorkommen, dass einzelne Kunden für Terminbuchungen gesperrt werden. Wie z.B. bei überfälligen Rechnungsposten oder bei negativen Vorkommnissen. Ein Feld “Kunde sperren” (Ja/Nein) in den “Kundendaten”...

Completed

info

EN: In business practice, it can happen that individual customers are blocked for appointment bookings. As, for example, with overdue invoice items or with negative incidents. A field "Block customer" (Yes/No) in the "Customer Data" would remedy this.  
If a customer is blocked, an error message will appear when booking appointments with this e-mail address.

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DE: In der Geschäftspraxis kann es vorkommen, dass einzelne Kunden für Terminbuchungen gesperrt werden. Wie z.B. bei überfälligen Rechnungsposten oder bei negativen Vorkommnissen. Ein Feld “Kunde sperren” (Ja/Nein) in den “Kundendaten” würde hierfür Abhilfe schaffen.  
Ist ein Kunde gesperrt, würde bei der Terminbuchung mit dieser E-Mailadresse eine Fehlermeldung erscheinen.



Blocking of customers

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